Customer reviews

  • LEANDRO TIFI

    Customer rating:

    4-Jun-2018
    I and my wife spent one night in one room and three more nights in another room. Both rooms were even wider than expected, clean and beautiful. We asked to change the first room since my wife did not feel at ease staying in an actic on top of the building. We asked personnel on duty and he (Marek) made his best effort offering to change the room starting from the following day. We appreciated it very much. Also all the other staff were very friendly and helpful when requested of any information. The only thing I would suggest to improve is the breakfast area, food and equipment (specifically: more than one bread toaster, more sugar dispensers, more choice of croissants, some tables were too close to the food being obstacles to customers who wished to get food); I had also the feeling that the breakfast area was not so clean as much as the rooms were. Nevertheless I would be very happy come back again!!


  • Robert Hansen

    Customer rating:

    14-May-2018
    Fantastic service and great rooms as always.


  • MATTEO VENEZIANI

    Customer rating:

    9-Mar-2018
    everything perfect as usual


  • Anonymous guest

    Customer rating:

    15-Feb-2018
    The rooms arreally warm,lights should need stronger bulbs,and a microwave oven and a LOT more English-speaking channels(there's only on).Also,we were promised through several emails we would not have to move rooms,however,when we got there at 10pm we were told we would have to.It would have been nice if at least they offered us something to make it right,and all that happened was they apologizes.But overall,nice staff and nice rooms!


  • Santo Bengio

    Customer rating:

    7-Feb-2018
    was great- thks


  • Anonymous guest

    Customer rating:

    3-Jan-2018
    Very kind reception and we've enjoyed our stay. The hotel is very central, city centre is easy accesible by feet or public transport.


  • Wang Jiantao

    Customer rating:

    13-Dec-2017
    It was really a surprisingly nice hotel, much more than I have expected. The room is very comfortable, the style is of decoration is just what I wanted, the breakfast is nice, the location is exremely ideal for tourists. It will be my previleged choice in Prague. I would like to strongly recomnand this hotel to all the other tourists to Prague


  • Henry Pulcher Group Nielsen

    Customer rating:

    5-Dec-2017
    Always a pleasure to stay here, really friendly staff and good central location close to the main city, can only recommend Deminka Palace Hotel.


  • Anonymous guest

    Customer rating:

    11-Nov-2017
    This hotel is amazing!


  • Anonymous guest

    Customer rating:

    1-Oct-2017
    Everyone was very nice. The place has lovely atmosphere. I would go back again should I be in Prague. Our room was a 2 floor penthouse, a little big for the two of us, but nice. A couple weird things...we had a kitchen in our unit. This included a refrigerator (with someone else's tomatoes in it) a stove but NO pots or pans. There were cups, plates etc but we could not wash them as there was not soap or towel in kitchen. Overall nice stay.


  • Tom Ricketts

    Customer rating:

    3-Jul-2017
    Really enjoyed my stay. The rooms are massive and all furnishings etc in good nick. Great pub downstairs too. Location is handy to the museum and walkable to town, but you probably wouldn't want to be any further away. Only very minor criticism is that there was no compendium in the room advising on services offered etc.


  • Chris London

    Customer rating:

    31-May-2017
    We loved the charm of the decor and furnishings. We loved the peace and quiet. We appreciated the staff, who were so polite and helpful, especially the reception staff. The hotel is handy to the main railway station and to the attractions of Wenceslas Square and the Old Town.


  • Chuan Chih Wang

    Customer rating:

    13-Oct-2016
    It's a nice place to stay in Praha.The good service and helpfulness of front desk,the warm, clean ,large and comfortable space,make you relax completely.


  • Anonymous guest

    Customer rating:

    16-Sep-2016
    Very nice hotel. There is only one person in reception. So, sometimes I have to wait too long.


  • Miroslava Kucejova

    Customer rating:

    31-Jul-2016
    This was a very good choice. Hotel is very beautiful and clean! Deminka Palace has a perfect location. I will come here again


  • James Smith

    Customer rating:

    22-Jul-2016
    Staff were very helpful


  • DIMITRIOS TSITSOPOULOS

    Customer rating:

    21-Mar-2016
    Everything is fantastic!!! Very clean room and very kind staff.


  • Anonymous guest

    Customer rating:

    18-Feb-2016
    The hotel rooms and location were perfect for our visit to Prague. Staff are very polite and were able to answer all my queires immediately and to my satisfaction.


  • april kingwell

    Customer rating:

    8-Dec-2015
    Our stay was amazing, hotel staff were brilliant and very lovely. Our room was great, didn't expect to be upgraded. Hotel restaurant was also great, food was lovely. Would book again if I visited Prague in the future


  • Anonymous guest

    Customer rating:

    16-Nov-2015
    The hotel is ideally situated - nice large and comfortable rooms. This is excellent value for money - I can definitely recommend this hotel.


  • Jesse Nagel

    Customer rating:

    30-Oct-2015
    The room was spacious and comfortable beyond my wildest expectations, and the staff were incredibly helpful and attentive!


  • Anthony Lam

    Customer rating:

    14-Oct-2015
    The kitchen should be more equipped, staff are good, helpful & attentive.


  • Dmitry Kravkov

    Customer rating:

    7-Sep-2015
    Great place to stay, Close to the historical center with easy transportation access. Great (english speaking) personnel provided pleasureful assistance and fulfilled every request from us. Hotel has very good kitchen for breakfasts and also good Czech restaurant for other meals. Although rooms have no air conditioners it will be comfortable most time of the year. Huge rooms are very comfy but per our taste have a little lack of light. Staying in Prague next time i will seriously consider staying in the Deminka Palace again. Thank you, Deminka.


  • Anonymous guest

    Customer rating:

    31-Aug-2015
    Was in Prague for a week to attend a conference and this hotel was a nice and perfectly located retreat. A spacious and quite room was offered and the staff was very pleasant. For the price outstanding! Highly recommended!


  • Maxim Saltykov

    Customer rating:

    28-Jul-2015
    Very spacious and nice apartment(we had royal suite). Location is perfect. We enjoyed our stay very much and would recommend it to others. Staff is helpful and friendly. We loved the place!


  • Gary GALBRAITH

    Customer rating:

    13-Jun-2015
    First class facilities and an incredible bargain. Hotel staff were very helpful and courteous, without exception. Will definitely return.


  • Achilleas Katsaros

    Customer rating:

    11-Apr-2015
    In general we are satisfied. The reception personnel was very kind and helpful and the room, as well as the whole Deminka Palace building, was really beautiful. The restaurant downstairs is a true gem. There were some minor flaws - for a 5-star hotel - like changing the towels not so often, but no big problems.


  • Anonymous guest

    Customer rating:

    18-Feb-2015
    We booked a suite and this was wonderful, very much space and nicely laid out. Definitively worthwhile to pay a bit more - the standard rooms (we were given one by mistake in the first night) are just ordinary and small.


  • Anonymous guest

    Customer rating:

    13-Feb-2015
    AMAZING HOTEL. We booked 3 nights in the Royal Suite and we had 3 bedroom apartment. Extremely spacious and very clean. Very quiet. You cannot hear any of the noise outside because the rooms are soundproof. The breakfast was excellent - big selection of food and everything so fresh. The staff were ALL so kind, friendly and helpful. The location is good - just walking distance to all major attractions as well as lots of bars and restaurants nearby. The only downside is the smell of cigarettes in the restaurant. Apart from that GREAT HOTEL. We would definitely come back again and recommend it to everyone.


  • Anonymous guest

    Customer rating:

    21-Jan-2015
    From the lovely concierge to the spacious room, this hotel was everything we wanted and more. Theres a nice restaurant downstairs, a small shop round the corner for those little bits and its just at the top of St. Wenceslas Sq. I would highly recommend this hotel - close enough to everything, but far away enough to have some solace. We had a wonderful week in the Royal Suite; we will be back soon.


  • DIMITRA NESTORA

    Customer rating:

    8-Dec-2014
    excellent location, very friendly staff, the room was bid, clean, i would definitely stay again at this hotel and i would suggest to everyone.


  • Vlad Constantin Danila

    Customer rating:

    15-Nov-2014
    It's a wonderful hotel placed in Prague city centre, with spacious and clean rooms. Friendly staff, nice breakfast. In conclusion, it's a hotel where i would like to come back.


  • Georg Dittmar

    Customer rating:

    20-Oct-2014
    The hotel is in very good condition - everything clean and working. The old architecture of the house is kept well after restoration leading to a very good overall impression. The location near the main station and the musuem gives an ideal starting point in the morning.


  • Ross Campbell

    Customer rating:

    22-Sep-2014
    I thoroughly enjoyed my time in Prague and Deminka Palace was a perfect base for our stay. 5 minutes walk from the new town, 100m walk from the underground that takes you to the old town, and a lovely clean hotel with lots of character and a decent breakfast. If I head back to Prague I would'nt hesitate to book again.


  • Geok Ling LEE

    Customer rating:

    12-Sep-2014
    Awesome place. Spent 4 nights there and very convenient location to get around Prague. Friendly and helpful staff, especially Mark.


  • Graeme MitchellCurry

    Customer rating:

    4-Sep-2014
    We thoroughly enjoyed our stay at the Deminka the suite was lovely - a sofa would have been good. Transfer to hotel was very slick but there seemed to be some confusion about the return transfer despite having pre-booked this and paying for it. Staff friendly and helpful. Excellent short break


  • Elena Mikhaylova

    Customer rating:

    8-Jul-2014
    WE have stayed in the hotel for a special weekend. Booked the Royal Suite. If in short - all was fantastic. The location - 5 minutes walk from a Novotslovac Sq. (the MAIN center of the city) But at the same time - it is a quiet place and you can't hear any noice from tourist' crowds. there was a fantastic balcony in the room. The interior is all renovted - furnititure, bathroom, kitchen equipment all are brand new. the breakfasts were just sooo aesome! the fantastic coffe and very helpful staff - reception managers could speak not onnly Chech or English, also Russian and few other languages as well... Also we were granted a 3 hours late check out for free as a benefit for our special stay! My sister lives in Prague, so we are going to be there often. And I will make sure - we stay in Deminka Palace in that particular Royal Suite room every time! thank you Deminka team for a fantastic stay!


  • Anonymous guest

    Customer rating:

    20-Jun-2014
    I would like to have been able to get my own ice, rather than having to call for it each time I wanted it. A completely wonderful experience, great staff, good restaurant connected with hotel.


  • Baptiste Soulbieu

    Customer rating:

    16-Jun-2014
    Receptionists are really welcoming and helping


  • Anonymous guest

    Customer rating:

    3-Mar-2014
    Great location.Nice rooms .Friendly staff


  • Mary Benedetti

    Customer rating:

    19-Feb-2014
    We absolutely LOVED our stay at Deminka Palace! The location is superb, the rooms are spacious and spotless, the breakfast is wonderful, but most of all, the staff goes above and beyond to assist guests. Marek and Oksana were particularly helpful and pleasant! This will be our homebase whenever we visit Prague.


  • Anonymous guest

    Customer rating:

    14-Feb-2014
    Except the bedsheet a bit small for a tall(1.93m) guy, everything was perfect. Staff helpfull, nice rooms, good breakfast with a lot of choice and excellent situation (3min walk to subway)


  • Anonymous guest

    Customer rating:

    27-Dec-2013
    I was very pleased at your hotel. Is is clean, beautiful and cousy. I didnt like at all the smell of cigarrets that i felt everywhere!! Everyone i met was very kind! Nurit


  • Anonymous guest

    Customer rating:

    12-Nov-2013
    We had a great time in this beautiful hotel!! Very nice and helpful staff. The room was big and very clean. A real good bed!! We recommend this hotel to everybody who wants to stay in Prague.


  • Rita Walker

    Customer rating:

    13-Oct-2013
    We loved our stay at Deminka Palace. We found the rooms to be spacious with all the amenities of a 5-star hotel. Mark at the front desk could not have been more gracious or helpful. We appreciated the good location close to a subway stop. The offerings at breakfast were wonderful. We highly recommend Deminka Palace to anyone visiting Prague.


  • Michael Knock

    Customer rating:

    2-Oct-2013
    All staff were excellent - very friendly and helpful, reception staff especially so. Great location, beautiful relaxing, well furnished and equipped rooms. Good buffet breakfast. The Deminka Palace promised a lot and delivered


  • Anonymous guest

    Customer rating:

    31-Aug-2013
    My husband and I really enjoyed our stay at Deminka Palace. The staff were friendly and helpful. The room was spacious and clean. The breakfast was excellent. We would definitely recommend Deminka to our friends and would stay there again. Great value for money.


  • Anonymous guest

    Customer rating:

    14-Jul-2013
    This was a really convenient place for us to stay, good public transport, lots of bars and restaurants nearby, friendly and competent staff. The room was excellent, including a kettle and minibar, breakfast was more than adequate and pleasantly leisurely. Booked over the internet the price was extremely reasonable, would go there again rather than face the over-crowded, very touristy old town.


  • Anonymous guest

    Customer rating:

    3-May-2013
    The room is huge and very nice. The breakfast is pretty good. The front desk people are excellent with great knowledge for the city and patient to explain everything. Also convenient location to the city and transportation. The only thing I do not like is the shower. Only half door to prevent the water splash. For bath, it will not be issue.


  • Maria Sanina

    Customer rating:

    15-Apr-2013
    The only thing that dissapointed this time(I've been to Deminka Palace for 3 times yet) was the safe that had key lock instead of code lock. All the rest was perfect.